Terms of Service

Last updated: 9 October 2026

These terms govern your use of AllergoRadar (“we”, “us”, “the service”) — the web app at allergoradar.app, the Telegram bot @AllergoRadarBot and its Mini App, and the AllergoRadar Android app. By using AllergoRadar you agree to them. How we handle your data is described separately in our Privacy Policy.

1. What the service does

AllergoRadar shows pollen levels, air quality and weather for the place you provide, lets you log a symptom diary, and estimates which allergens your symptoms tend to follow. Environmental data comes from third-party providers (Google Pollen, Air Quality and Weather APIs). Forecasts are model output: they can be wrong, delayed or unavailable, and coverage varies by region — in some countries pollen data is not available at all.

The associations shown in the app are statistical, based on the data you enter and the forecast for your area. They are hypotheses to discuss with a doctor, not findings about your health.

Environmental data is provided through Google Maps Platform. Your use of it is also governed by Google’s terms: the Google Maps Platform Terms of Service and Service Specific Terms — or, for customers billed in the EEA, the Google Maps Platform EEA Terms of Service and EEA Service Specific Terms — together with the Google Privacy Policy.

2. Your account

You can use AllergoRadar by signing in with Google in a browser, or through Telegram. You are responsible for keeping access to that account secure, and for what happens under your account. Accounts are for individual use; do not share one account between people or resell access.

The service is not intended for children under 13, or under the minimum age of digital consent in your country if that age is higher.

3. What it costs

AllergoRadar is free. There is no paid tier, no subscription and no in-app purchase: every feature — the forecast, the diary, the personal analysis, threshold alerts, several places, the doctor report and delivery of the daily summary — is available to every user at no charge.

Parts of the service used to be offered as a paid subscription called Plus. Those subscriptions have ended and no further payments are taken. If you have a question about a past charge, or about a refund for a period you had paid for, email support@allergoradar.app from the address on your account and we will deal with it directly.

4. Acceptable use

Please do not:

• scrape, bulk-download or resell the forecast data, or use the service to build a competing dataset;
• access the API other than through our apps, or automate it beyond normal personal use;
• attempt to break, overload, probe or reverse-engineer the service, or bypass access limits;
• upload unlawful content, or use the service in a way that breaks the law where you are.

If an account materially breaks these rules or is used fraudulently, we may limit or suspend it.

5. Notifications you receive

Notifications (the daily summary, alerts, reminders and more) arrive in the channel you choose: as Telegram messages, as email if you use the browser, or as notifications in the Android app. You can change the time or switch each channel off under Profile → Notifications, and every email has an unsubscribe link. Delivery depends on services we do not control (Telegram, email providers, push infrastructure), so we cannot guarantee that a given message arrives, or arrives on time.

6. Availability and changes to the service

We aim to keep AllergoRadar running, but it is provided as is, without a guaranteed uptime. Maintenance, provider outages or data-source failures can interrupt it. We may add, change or remove features as the product develops.

7. Your content and our content

Your diary entries, places and settings remain yours. You grant us only the permission needed to run the service for you — to store that data, compute your insights and reports and show them back to you. The service itself, including its software, texts, plant guide and design, belongs to us and may not be copied or reused beyond normal use of the app.

8. Liability

To the extent the law allows, we are not liable for indirect or consequential loss, or for decisions you make based on the app — including health decisions, which belong with you and your doctor. Where we are liable, our total liability is limited to the amount you paid us in the 12 months before the event — AllergoRadar is free of charge, so in practice that amount is nil. Nothing here limits liability that cannot be limited by law, and if you are a consumer your mandatory statutory rights are unaffected by these terms.

9. Changes to these terms

We may update these terms. The “Last updated” date above reflects the current version, and material changes are announced in the app or on the website before they take effect. If you keep using AllergoRadar after that, the updated terms apply; if you do not accept them, stop using the service.

10. Governing law and disputes

If you are a consumer, the mandatory consumer-protection rules of your country of residence apply to you, and you can bring a claim before the courts there. We would rather solve things directly first — email us and we will try to sort it out.

11. Contact

Questions about these terms, or about a past payment: support@allergoradar.app.